This Privacy Policy explains how Focus Hotmelt Co., Ltd. (“we”, “us”, “our”) collects, uses, processes, shares, and protects your personal information when you visit www.focushotmelt.com (“Website”).

 

By accessing this Website, you agree to this Privacy Policy.

 

1. Information We Collect 

1.1 Information You Provide

- Name

- Email address

- Phone number

- Company name

- Inquiry content

 

1.2 Automatically Collected Information

- IP address

- Browser type and version

- Device and OS

- Pages viewed, time spent

- Referring URLs

- Cookies and tracking identifiers

 

1.3 Cookies & Tracking

We use cookies for analytics, performance, and security.

 

2. How We Use Your Information

- Respond to inquiries

- Customer support

- Website improvement

- Analytics

- Security

- Legal compliance

- Marketing (with consent)

 

3. Legal Basis (EU/UK)

- Contractual necessity

- Legitimate interests

- Consent

- Legal obligations

 

4. Third-Party Services

 

4.1 Google Analytics

We use Google Analytics to analyze website traffic.

 

4.2 Cookie Management Tools (CookieYes / OneTrust)

We use Cookie Consent tools for GDPR compliance.

 

5. Sharing of Information

We may share data with:

- Hosting providers

- Email providers

- Analytics services

- IT support

 

6. International Transfers

Data may be transferred internationally, including to China.

 

7. Data Retention

We retain data for 12 months.

 

8. Your Rights (EU/UK)

- Access

- Correction

- Deletion

- Objection

- Restriction

- Withdraw consent

- Portability

 

9. Children’s Privacy

Not for users under 16.

 

10. Security

Reasonable safeguards applied.

 

11. Third-Party Links

We are not responsible for external sites.

 

12. Updates

We may update this Policy.

 

13. Contact Us

Focus Hotmelt Co., Ltd.

Address: 97 Chuangqiang Road, Zengcheng EDZ, 511300 Guangzhou, China

Email: info@focushotmelt.com

Website: www.focushotmelt.com